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SDR focuses on converting warm leads into qualified opportunities through genuine conversations rather than cold outreach.
Associate supports business operations by partnering with the VP of BizOps & Analytics to optimize processes and drive growth across the organization.
Medical assistant monitors cardiac patients' remote vitals, logs billable care coordination time, moderates virtual exercise classes, and manages clinical workflows in an EHR system.
Medical Assistant – Cardiac Care Management
Full-Time | Remote | Clinical Operations
About Movn Health
Movn Health is redefining how people recover from heart disease. As the nation’s leading virtual cardiac rehabilitation and cardiovascular care provider, our mission is to help every person live a longer, stronger, and more confident life after a heart event. Developed in collaboration with Stanford University and grounded in decades of published clinical research, Movn delivers a recovery experience that is personalized, compassionate, and proven to improve outcomes. Our fully virtual program makes world-class cardiac rehab accessible from home — helping patients build lasting heart-healthy habits while reducing hospital readmissions and costs for our partners. At Movn Health, we believe heart care should be human, proactive, and accessible to everyone — and we’re building the future of cardiac recovery to make that vision real.
The Role
We’re looking for a Medical Assistant with a clinical eye, a bias for action, and a genuine interest in cardiac care. You’ll be embedded in our care delivery team — monitoring patient vitals daily, logging CCM time, managing our RPM practice and supporting our virtual cardiac exercise program, and keeping the clinical operation running cleanly in eClinicalWorks. This is a hands-on remote role with real clinical weight and room to grow.
What You’ll Own
RPM & CCM Monitoring
- Review the RPM vitals dashboard daily; identify and act on abnormal BP, heart rate, weight changes, and missed readings
- Initiate timely patient outreach for abnormal vitals (text first, phone follow-up by end of day) and escalate urgent concerns to the care manager
- Log asynchronous CCM time in eCW for billable care coordination activities: chart prep, post-visit follow-up, medication reconciliation, care plan updates, and provider coordination
- Keep all documentation audit-ready and consistent with CMS billing guidelines
Virtual Cardiac Exercise Program
- Moderate the weekly virtual cardiac exercise class (Tuesdays, 11 AM) — admit patients, monitor safety, assist the lead instructor
- Document attendance and create the group visit note in eCW after each session
Patient Onboarding & Chart Prep
- Oversee AI-assisted onboarding workflows — welcome communications, intake forms, chart setup — and verify accuracy
- Complete chart preparation in eCW: medications, allergies, history, vitals, care plan activation, and RPM device setup
- Monitor device inventory and coordinate reorders; confirm RPM device linkage for new patients
What You Bring
- Medical Assistant certification (CMA, RMA, or equivalent)
- 2+ years of MA experience in a clinical, telehealth, or care management setting
- eClinicalWorks (eCW) proficiency — this is our system of record for all documentation, CCM time logging, and care plan management; prior experience is required
- Working knowledge of CCM, RPM, or chronic disease management programs
- Experience in cardiology, cardiac rehab, or a cardiac-focused telehealth setting is a strong plus
- Familiarity with CCM/RPM CPT coding (99490, 99439, 99457, 99458, etc.) preferred
- Bilingual a plus
Who You Are
- You notice things others miss — a BP trend, a missing reading, a chart that isn’t quite right
- You don’t need to be managed; you manage yourself and your panel
- You care about patients, not just tasks — and it shows in how you communicate
- You’re comfortable in a fast-moving, fully remote environment and know how to stay organized without someone looking over your shoulder
- You’re curious about technology and open to AI-assisted workflows as tools that make your clinical work sharper
Compensation & Benefits
- Competitive hourly compensation commensurate with experience
- 100% remote position
- Health, dental, and vision benefits
- Paid time off and company holidays
- Mission-driven team working at the intersection of cardiac care and technology
Manages administrative tasks, vessel compliance documentation, customs filings, and regulatory coordination for a global yacht management company.
At Blue Coding, we specialize in connecting amazing talent from all over Latin America and other parts of the world with leading companies in the United States, Canada, and beyond, both through staff augmentation and direct placement. For over 12 years, we’ve helped cutting-edge organizations build great teams and develop innovative products. Digital agencies, SaaS providers, software consulting firms, and multinationals are just a few of the companies we work with. Our network spans more than 10 countries across the Americas, and we pride ourselves on making the right match between exceptional people and the opportunities they deserve.
Our client is a globally operating yacht management company with a highly international team that supports vessel operations, compliance, and logistics across multiple jurisdictions.
We are looking for a highly organized and proactive Administrative Assistant to support a team of yacht managers and captains across all administrative tasks. The ideal candidate is detail-oriented, comfortable managing multiple priorities, and thrives in a fast-paced international environment.
If you are independent, a great communicator, a problem solver, and have strong attention to detail, this is a great fit for you! Our jobs are fully remote; as long as you have the skills and can get the work done well, you can work from anywhere in the listed countries.
This is a rare opportunity to work at the intersection of international operations, maritime logistics, and executive support, all from a fully remote setup. You’ll play a key role in keeping a global fleet running smoothly, coordinating everything from vessel compliance to crew travel across multiple countries and jurisdictions.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Manages accounts receivable portfolio by monitoring past-due accounts, contacting customers about overdue invoices, processing payments, and collaborating with teams to resolve billing issues.
All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
About the Role:
The AR & Collections Associate reports to the Credit & Collections Manager in Mexico. This role is responsible for assisting with a variety of accounts receivable related tasks, focusing heavily on client communications, account monitoring, and collection efforts.
The ideal candidate has a basic understanding of contracts, can perform collection-related tasks in an accurate, timely, and efficient manner, and is able to shift gears and manage multiple responsibilities in an ever-evolving, fast-paced environment. Working with our growing finance team globally, the ideal candidate will work well in a team environment as well as independently
Manage a high-volume portfolio of B2B accounts, specifically focusing on proactive monitoring and initial outreach for lower-tier past-due accounts.
Contact customers via email and phone regarding overdue invoices while maintaining a professional and helpful demeanor.
Utilize knowledge of payment cycles and customer behavior to assist in cash forecasting and provide predictability on expected weekly/monthly collections.
Embrace an AI-friendly mindset and demonstrate a willingness to learn quickly and successfully integrate new automation tools into daily workflows.
Monitor aging reports and provide regular updates to Finance Leadership on collection status and potential bad debt risks.
Identify and resolve billing discrepancies or customer issues that may be delaying payment by collaborating closely with Sales, Renewals, and Operations.
Ensure all collection activities and customer interactions are accurately recorded in the ERP/CRM systems (NetSuite, Salesforce).
Post daily customer payments by recording cash, checks, and credit card transactions.
Use basic knowledge of contracts to understand customer payment terms and identify any account inconsistencies.
Effectively communicate with the Sales, Operations, and Finance teams.
Participating in Governance calls and handling ad hoc projects as assigned
Bachelor’s degree in accounting/finance or related field.
1-2 years’ experience in accounts receivable and collections can substitute for educational requirements.
Basic knowledge of sales contracts and standard payment terms.
Flexibility to work an early shift schedule to provide coverage and support for European time zones.
Intermediate to Advanced Excel skills.
Strong analytical, organizational, verbal and written communications, and interpersonal skills.
Self-motivated with the ability to multi-task and work in a dynamic fast-paced environment.
Knowledge and experience with automation tools and processes would be an added advantage.
Flexibility and adaptability navigate frequent changes in a fast-growing company
#LI-JG1
Where you’ll be working/Location:
JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.
Language:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud®?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud®’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”
#LI-Remote #BI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.
Support healthcare clinics using Heidi's AI platform by answering customer questions, resolving issues, and onboarding practices across global timezones.
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.
We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals - supporting 73 million patient visits in 116 countries. Today, more than ten million patient visits per month are powered by Heidi worldwide.
Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
Heidi is building a customer success motion that feels less like a help desk and more like a clinical colleague who happens to be brilliant at software. The Customer Success Associate sits at the center of that. You are the first human a small or mid-size practice meets when they have a question, and the person who turns a confused first week into a clinician who cannot imagine documenting without Heidi again.
This role is built for people with a clinical background. You have worked in a clinic or a hospital, or close enough to one to know exactly what a Tuesday afternoon looks like when the waiting room is full and the notes from the morning are still unwritten. You understand the time pressure, the administrative weight and the mental load that general practitioners and hospital doctors carry.
You will also not inherit a finished playbook. You will help write one. We are designing a proactive, fast, high-quality service motion from the ground up, and we want people who treat that as the best part of the job, not the scary part.
Our SMB customers are global and so is the work. There is no local-versus-global split here. You are part of a follow-the-sun team that covers every timezone, working alongside teammates in South Africa, the Philippines and Mexico.
Answer questions for Heidi’s SMB customer base across countries and timezones, with no coverage gaps.
Handle inbound questions over our shared email inbox, keeping responses fast, accurate and genuinely useful.
Work with our support team and other teams across Heidi to chase down resolutions when a question needs more than one set of hands.
Book and run one-to-one training sessions where you get ahead of problems instead of waiting for them, the kind of proactive touch that makes a customer feel looked after.
Coach clinicians who are not yet getting the full value from Heidi, and answer questions when they hit a wall.
Spot the moment a frustrated user becomes a confident one, and engineer more of those moments.
Provide advice and support to colleagues around the world, sharing what you learn so the whole team gets sharper.
Take on repeatable admin and internal requests from CS and go-to-market teams, freeing senior CSMs to focus on higher-value work.
Stay open-minded as we develop the service motion together, bringing your ideas and testing different approaches with us so we keep what works.
Aim, every day, to delight and surprise customers with service that is proactive, fast and high quality, and help us set a bar that customers do not expect.
This is a hard role and we are honest about that. It rewards people who move quickly, hold several things in their head at once and still make each customer feel like the only one. The strongest candidates will have:
A medical or clinical background. You have worked in or close to a clinic or hospital and you understand the day-to-day reality of GPs and hospital doctors, their time constraints, their stressors and their administrative burden.
Speed and composure. You operate fast, juggle multiple conversations and stay calm when several things land at once.
A bias for action. You pick up the phone, you chase the answer and you solve the problem rather than logging it for someone else.
A talent for delight. You find the proactive touch that turns a fine interaction into a memorable one.
Tooling familiarity, ideally. Comfort with software like HubSpot and Intercom is a real advantage, though we will teach the specifics.
An open, collaborative mind. You want to help shape how this team works, not just follow a script.
Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.
Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.
Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.
Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.
Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.
Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.
Real product momentum. We’re not trying to generate interest, we’re channeling it.
Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day.
Work alongside world-class talent. Join a team of operators and builders who’ve scaled unicorns.
Your health, covered. 24⁄7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend.
Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility.
Fertility support. £7,000 one-off payment, eligibility applies.
Learning & development. £700 per year for courses, books, memberships, conferences and more.
Home office budget of £500 one-off to set up a workspace you actually want to work in.
Recharge days after major milestones and busy periods so you can reset and come back strong.
Work from anywhere for up to 4 weeks per year, wherever the world takes you.
Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements.
Flexibility that works. A hybrid environment, with 3 days in the office.
Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and are proud to welcome all applicants as we’re committed to promoting a culture of opportunity for all.
Tests game engine functionality, identifies bugs, and provides feedback on AtomEngine's ModKit through load testing, stability testing, and gameplay scenario validation.
Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient.
We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world.
Founded in 2019 by a group of experienced planners, today, Onebrief’s team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We’ve raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most.
Battle Road Digital, part of Onebrief, applies state-of-the-art innovations and experience from the video game industry to build the future of simulations, modeling, and operations with AtomEngine – our proprietary cloud-based game engine that’s making the world playable.
We’re looking for a highly motivated, technically minded Game and Hardware Tester to help us build the Atom Engine - a new generation of game engine that’s cloud first. AtomEngine brings turnkey solutions for simulating millions of entities in a persistent, comprehensive, planet-scale sandbox. Specifically, we are looking for a game developer hobbyist or tinkerer type that is comfortable and proficient in writing gameplay scripts or has a passion for creating mods for games. This role will focus on testing AtomEngine’s ModKit that customers use to customize and extend AtomEngine for anything they can dream up! Come join our small, expert team of technologists, game developers, and innovators as we shape the future!
What You’ll Do
Learn to use and master AtomEngine to create and run war-game scenarios in single-player and multi-player configurations.
Identify bugs, provide feedback, and identify opportunities for improvement in AtomEngine and in Battle Road’s processes.
Perform a variety of Testing tasks in a timely, efficient, and thorough manner.
Communicate effectively with team members to learn new systems quickly, get & stay unblocked, and provide actionable test results in real time.
Be agile and adaptive to the demands of fast-moving workflows, priorities, and deliverables.
Work with Test leadership to create and maintain clear, detailed test plans and procedures.
Test AtomEngine’s Developer Mod Kit, identifying and reporting bugs as well as providing feedback to ensure the best user experience possible.
What we look for
Experience as a game developer hobbyist, using scripting and visual scripting tools like Unreal Blueprints and/or preferably, GDScript.
Familiarity with PC gaming hardware
Strong organizational skills
3 to 5 years of experience in video game quality assurance, with a strong understanding of QA principles, methodologies, and processes.
Proficiency in using industry-standard testing tools and software, such as version control systems, bug tracking systems, and test management tools.
Strong attention to detail and analytical skills, with the ability to identify and prioritize testing activities based on project requirements and objectives.
Concise, effective communication skills (spoken and written).
Willingness and ability to obtain a Security Clearance.
Due to federal contract requirements, U.S. Citizenship is mandatory for this position.
Notice to Third Party Recruitment Agencies
Please note that Onebrief does not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement Onebrief explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Onebrief.
Manages administrative tasks, vessel compliance documentation, customs filings, and crew coordination for a global yacht management company.
At Blue Coding, we specialize in connecting amazing talent from all over Latin America and other parts of the world with leading companies in the United States, Canada, and beyond, both through staff augmentation and direct placement. For over 12 years, we’ve helped cutting-edge organizations build great teams and develop innovative products. Digital agencies, SaaS providers, software consulting firms, and multinationals are just a few of the companies we work with. Our network spans more than 10 countries across the Americas, and we pride ourselves on making the right match between exceptional people and the opportunities they deserve.
Our client is a globally operating yacht management company with a highly international team that supports vessel operations, compliance, and logistics across multiple jurisdictions.
We are looking for a highly organized and proactive Administrative Assistant to support a team of yacht managers and captains across all administrative tasks. The ideal candidate is detail-oriented, comfortable managing multiple priorities, and thrives in a fast-paced international environment.
If you are independent, a great communicator, a problem solver, and have strong attention to detail, this is a great fit for you! Our jobs are fully remote; as long as you have the skills and can get the work done well, you can work from anywhere in the listed countries.
This is a rare opportunity to work at the intersection of international operations, maritime logistics, and executive support, all from a fully remote setup. You’ll play a key role in keeping a global fleet running smoothly, coordinating everything from vessel compliance to crew travel across multiple countries and jurisdictions.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Provides technical support to cloud and on-premise customers, troubleshoots installation and operational issues, and bridges customer feedback to product teams.
🎯 Technical Engineer (m/w/d) – Standort: Deutschland (remote)
Du willst mit moderner Technologie wirklich etwas bewegen? Gestalte mit uns die digitale Zukunft des öffentlichen Sektors.
Wer wir sind:
Element entwickelt eine sichere, interoperable Kommunikationsplattform für Behörden, Verteidigung und öffentliche Einrichtungen – unter anderem im Auftrag der Bundeswehr (BwMessenger), der UN, NATO, Gematik, Zendis und dem BMI. Unsere Plattform basiert auf dem Open-Source-Protokoll Matrix, das von unserem Team initiiert wurde.
Wir glauben an offene Standards, Datensouveränität und ein dezentrales Internet – frei von der Kontrolle großer Konzerne. Als wachsendes Unternehmen mit Fokus auf den deutschen öffentlichen Sektor suchen wir dich als technisch versierte Ansprechperson für unsere Kunden.
Deine Aufgaben:
Was du mitbringen solltest:
Nice to have:
Scripting-Kenntnisse (Python, JavaScript oder Rust)
Kenntnisse in Kubernetes, Helm, Ansible und SQL
Erfahrung mit Matrix
Aktienoptionen & Jahresbonus
Flexible Arbeitszeiten & familienfreundliches Umfeld
Plumm – Plattform für psychische Gesundheit
Zuschuss für die Heimarbeit (500 € – einmalig)
Zuschuss für Coworking-Räume (240 € monatlich)
Gehalt bis zu 50.000 €
Klingt spannend?
Dann bewirb dich bei uns und hilf mit, eine sichere und offene Kommunikationswelt zu schaffen!
Data entry clerk maintains accurate records in databases and CRM systems, creates reports, and supports administrative functions through data organization and verification.
Provides customer support for a music streaming platform in Polish and English, assisting users with account, technical, and billing inquiries.
Provides customer support via email and phone to property managers and parking customers, troubleshooting issues and ensuring high satisfaction while following established processes.
At Parkade, we’re on a mission to transform the way buildings think about and manage their parking. Our platform helps multifamily and commercial properties unlock new revenue, streamline operations, and deliver a dramatically better experience for tenants and residents (“parkers”). We’re a fast-growing, venture-backed startup with an ambitious team and a huge opportunity ahead of us.
We have a network of properties we currently work with, and we’re growing that footprint every day. We need to ensure that our existing customers have a top-notch parking experience and that’s where our Support team comes in.
Primary responsibilities include:
Provide high-quality support via email and phone to property managers and parking customers on all issues, including but not limited to app/website troubleshooting, assistance booking or adjusting pricing, parking enforcement (fee issuance, towing vehicles), and ad-hoc requests related to parking organization and management.
Follow all established processes, policies, and legal requirements without deviation; demonstrate accurate recall and application of training in every ticket.
Maintain a consistent, high-quality voice and tone aligned with company and brand standards.
Exercise sound judgment in prioritizing issues, escalating as appropriate, and ensuring follow-through for customer issues.
Communicate with precision, utilizing correct grammar and concise wording, removing ambiguity whenever possible, to ensure property managers and our end users are never confused and constantly educated on how to best utilize Parkade.
Document actions, decisions, and outcomes on all tickets as needed.
Be accountable for ticket outcomes, customer satisfaction, resolution quality, and team SLAs and KPIs.
Identify patterns, recurring issues, and gaps in our product or process, surface insights to the team, and assist in implementing solutions.
Make decisions without direct oversight as needed and identify and report issues up the chain as needed.
Partner with cross-functional teams, including Operations, to support existing properties and facilitate onboarding, implementation, and ongoing needs for new properties.
We are currently hiring for the following shift:
Monday, Tuesday, Thursday, Friday, and Saturday*
9:00am - 6:00pm PT, including a 1-hour lunch
Minimum hours a week: 40
* These days are subject to change
Background. 1–3 years of experience in customer support, operations, or success—ideally within a SaaS startup or a rapidly evolving B2B environment.
Adaptability: You are comfortable making decisions when information is incomplete and can pivot quickly as our product evolves.
Proactive Problem Solving: A “self-starter” mentality with a proven ability to research and resolve complex technical issues that don’t always have a handbook.
Ownership: You know how to manage your own queue, multitask across different platforms, and prioritize high-impact issues without constant supervision.
Exceptional Communication: You write and speak with precision and empathy. You can translate “tech-speak” into simple, actionable instructions for customers.
AI-Forward: You are comfortable leveraging AI tools and automation to speed up your workflow without losing the human touch.
Platform Proficiency: Experience with modern support ecosystems (e.g., Front, Zendesk, or Intercom) and a knack for learning new internal tools quickly.
Data Literacy: Ability to navigate spreadsheets (Excel/Sheets), interpret basic reporting, and use data to back up your troubleshooting.
Decision Maker. You can confidently make a judgment call without needing to involve POCs or account admins.
Technical Aptitude: Basic understanding of how web-based software works (e.g., clearing cache/cookies, identifying browser errors, or understanding API basics).
Feedback Loop: A desire to not just fix the customer’s problem, but to document the solution and provide feedback to the Product team to prevent the issue from happening again.
Understand every aspect of the Parkade product and how it works
Understand who Parkade’s customers are, and their current needs
Understand our processes, policies, and support structure, and be able to operate in alignment with them
Ensure our building operations processes are running smoothly, and suggest improvements to those processes
Assist with onboarding new customers, solve existing customers’ problems, and expand our footprint through operational ingenuity
Experience in property management (property manager, leasing agent, etc.)
Proficiency in the use of data platforms or internal tools (like Retool, Looker, or basic SQL) is highly desirable
You care deeply about problems related to transportation, parking, urban living, and efficient use of space and resources in cities
Compensation range: $24.00 - $30.00/hour
Medical, dental, and vision coverage for full-time employees
PTO for full-time employees
Monthly cell phone stipend and one-time home-office allowance, company laptop
Sells personalized learning products to K-12 educators through demos, cold outreach, and relationship building while meeting revenue targets.
IXL Learning, developer of personalized learning products used by millions of people globally, is seeking Associate Educational Sales Consultants to join our team. #LI-REMOTE
At some companies, sales is a science. At IXL Learning, it’s more like an ever-evolving art. We are looking for creative thinkers who can master our strategies and processes, and then come up with even better ones. We are looking for competitive spirits who will get a thrill from playing a pivotal role in the growth and success of our products. We are looking for people with energy and compassion, who can make learning about IXL an enjoyable experience for educators.
This is a remote sales position for candidates located in South Carolina, preferably in the Charleston area. #LI-SOUTHCAROLINA
IXL Learning is the country’s largest EdTech company. We reach millions of learners through our diverse range of products. For example:
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we’re looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.
Sells IXL Learning educational products to K-12 educators through prospecting, demos, and relationship building, with 50% travel to customer sites.
IXL Learning, developer of personalized learning products used by millions of people globally, is seeking Associate Educational Sales Consultants to join our team. #LI-REMOTE
At some companies, sales is a science. At IXL Learning, it’s more like an ever-evolving art. We are looking for creative thinkers who can master our strategies and processes, and then come up with even better ones. We are looking for competitive spirits who will get a thrill from playing a pivotal role in the growth and success of our products. We are looking for people with energy and compassion, who can make learning about IXL an enjoyable experience for educators.
This is a remote sales position for candidates located in West Virginia. #LI-WESTVIRGINIA
IXL Learning is the country’s largest EdTech company. We reach millions of learners through our diverse range of products. For example:
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we’re looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.
Prepares corporate tax returns, manages R&D tax credit studies, and provides tax research and planning support for startup clients.
About Us
Burkland’s core purpose is to Accelerate Dreams. So often, turning dreams into reality helps change the world. We thrive at the forefront of this transformation. Startups desire our professionals — they are the best in the business. Startups seek our content — we are an industry thought leader. Startups trust our expertise, so founders can focus on their companies, products, and value-add. As a part of our demonstrated value, our clients raised over $3B just last year.
At Burkland, we lead with our Core Purpose. We do this for both our clients and our employees. We believe that leaning on our Core Values (Fresh Perspectives, Exponential Value, Empathy, Trusted Partner) will lead to happy clients and happy employees.
We are a remote-first company with over 180 incredible team members, more than 800 clients, and a commitment to Accelerating Dreams.
The Role
Burkland Associates is looking for a Direct Tax & R&D Associate to join our Tax practice. This role is primarily focused on Income Tax operations, with a strong secondary emphasis on R&D initiatives. You will support corporate direct tax compliance and R&D Tax Credit Studies across our startup client base. You will work closely and proactively alongside numerous clients and internal team members. This is a unique opportunity to build dual expertise across two high-impact areas of startup tax while working with some of the most innovative companies in software, biotech, and beyond.
Your Typical, Atypical, Day
Direct Tax Compliance – Analyze and accurately prepare and/or review required federal (including international forms), state, and local corporate income tax returns. Organize client files and manage client communications to keep engagements on track.
Direct Tax Research – Stay current with tax legislation and regulations affecting clients and adapt strategies accordingly. Monitor client businesses and collaborate with managers to develop timely, relevant tax advice.
Direct Tax Planning – Assemble and maintain accounting and tax records to support filed returns and financial statement accounting. Seek out and implement best practices to continuously improve the quality of our direct tax work.
R&D Credit Studies – Prepare and deliver R&D Tax Credit Studies end-to-end — including Sec 174 calculations, work papers, technical interview documentation, and R&D Study Reports — for a range of software and biotech clients.
R&D Technical Research – Grow your understanding of relevant technical industries (particularly Software and Biotech) to accurately identify and support qualified research activities. Review financial statements to surface R&D opportunities for clients.
R&D Planning & Strategy – Work with managers to develop R&D credit strategies and stay current with evolving guidance and legislation. Manage multiple R&D projects and update the team project tracker regularly and efficiently.
Tax Technology – Learn and master our suite of software tools across both practice areas. Identify ways to streamline and improve processes through data analytics, software integration, and cross-functional collaboration.
About You
Bachelor’s degree in Business, Accounting, Finance, Economics, Tax or related field AND 2–4 years of income tax and R&D tax credits work, with a strong desire to develop expertise across both
Detailed understanding and knowledge of tax principles
Strong Excel skills and ability to handle data analysis and calculations
Ability to juggle multiple projects and priorities and reprioritize as needed
Experience in process improvement and cross-functional collaboration
Strong collaboration and business partnering skills, including excellent interpersonal skills
Excellent written and verbal communication skills, including fast response times on our 100% remote team
Interested in supporting clients in software, biotechnology, technical and other fast growing industries
Self-motivated to grow your knowledge through continuing education, reading, research, and asking questions
Ability and desire to grow in your role, including interest in becoming client-facing and having ownership over those client relationships
Core Competencies
Hands-on experience with R&D Credit, Sec 174, and/or Corporate Direct Tax
Familiarity with SaaS, FinTech, and/or life sciences taxation trends and international income tax implications
Proficiency in UltraTax and experience with tax provision work is preferred.
Experience using Microsoft or G-Suite applications (Spreadsheet, Docs, Slides, etc.)
Completion of, or progress toward, a CPA, EA, and/or Master’s in Taxation is preferred.
Detail-oriented with the ability to think “big picture” and understand key trends and levers that drive business compliance
Strong written and verbal communication skills, including experience presenting tax law, R&D findings, and solutions to clients
A great sense of accuracy and problem-resolution skills
What We Offer
Flexible work schedule to promote a healthy work-life balance
Medical, Dental & Vision Insurance for you and your dependents
Short & Long Term Disability Insurance to support you when you need it the most
Flexible PTO — Take time off from work when you need it
401k with a company match to ensure you are ready for retirement
A generous home office expense reimbursement so you have the office you need to be productive
Forget the commute! We’re a remote-first workplace, so you can work from your home office or from the beach, if you’d like!
We offer a collaborative, communicative culture, driven by our Core Purpose + Values. We work with incredibly smart people who love to learn and share what they know. If this sounds like a team you’d like to be a part of, we’d love to hear from you.
Burkland Associates is committed to a diverse and inclusive workplace. Burkland Associates is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit our careers page https://burklandassociates.com/careers/ .
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The base pay range target for the role described in this job description is $75,000 – $85,000. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition, full-time regular positions are eligible for 401(k), health benefits, and other benefits; some of these benefits may be available for part-time.
Manages end-to-end SaaS implementation projects for healthcare customers, from onboarding through go-live, coordinating cross-functional teams and ensuring successful product adoption.
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